About Microsoft Teams 💬
Teams is Microsoft's enterprise collaboration platform, used worldwide for chat, video meetings, and file sharing. It serves as a central hub for workplace communication, keeping distributed teams aligned and productive.

Benefits of the Microsoft Teams + Caplena integration 🚀

• Query customer feedback insights without leaving Teams

• Cut time-to-insight from days to minutes

• Get instant AI summaries of trends, topics, and sentiment

• Schedule alerts and digests delivered directly to your Teams channels

• Surface live feedback data directly in your meetings

• Share findings with stakeholders without leaving Teams

• Stakeholders can self-serve answers, no prompting skills required

How it works 🧩

1. Connect Caplena to Teams via the integrations page

2. Download and upload the Caplena app manifest to Teams

3. Link your Teams account to Caplena

4. Ask the bot questions about your feedback data directly in Teams