The Customer Engagement Summit 2025 will bring together leading companies to share world-class case studies on the future of customer engagement. The event will focus on innovative strategies and insights that enhance customer relationships, featuring expert speakers and interactive sessions designed to provide actionable solutions for businesses looking to engage with customers in meaningful ways.

You can read more about the Customer Engagement Summit here.

Set in Prague, the Gothic jewel of Bohemia, this event invites you to explore new ideas, challenge the status quo, and shape the future of the insights industry. Over four transformative days of learning, networking, and discovery, attendees will learn about the tools, ideas, and connections that redefine the world of insights.

You can read more about the Esomar Congress here.

Printemps des Études is a major event that brings together professionals from the research and insights sector to discuss the latest trends, innovations, and market challenges. Through conferences, workshops, and debates, it provides a platform to explore industry developments and foster exchanges between experts and practitioners.

You can find additional information about Printemps des Études here.

The Quirk’s Events are two-day gatherings of client-side researchers and their supplier partners featuring concurrent tracks of 30-minute sessions on all aspects of marketing research. Read more about the event on the Quirks website.

Imagined and produced by Greenbook, the Insight Innovation Exchange (IIEX) is one of the largest and most prestigious communities of research and insight leaders, built on collaboration, innovation, and honest conversation. Since 2013, IIEX has brought together cutting-edge technologies, startups, marketers, and business leaders to exchange actionable ideas—more than just a conference, it’s a mindset and a driving force for the future of insights.

You can read more about the IIEX conference here.

Now in its 18th year, the Richmond Market Insight Forum brings together 120 senior insight and research professionals with 60 research service providers for high-profile industry talks and meaningful connections. Focused on fostering real-time, face-to-face interactions, the CPD-accredited event enables senior client researchers to build lasting business relationships and attend free of charge if they meet the criteria.

You can find out more about the Richmond Market Insight Forum here.

The Shift/CX Convention is an interactive event for CX practitioners to discuss current project issues and challenges. It focuses on success factors and solutions for customer experience, journey, and feedback management—featuring workshops, expert talks, and hands-on exchanges with like-minded professionals.

Read more about the event here.

This event is in German.

Maurice Gonzenbach (Co-Founder & Co-CEO of Caplena) will present alongside Matthias Strodtkoetter (Head of Product - 20 Minuten) on the topic "INSIGHTS IN 20 MINUTES: Unlocking User Feedback Quickly and Precisely".

The annual forum for CX strategy and design is back, exploring how to anchor a company-wide CX strategy, the role of CX in transformation, and how to create brand experiences based on core values. The forum will feature inspiring keynotes, interactive workshops, hands-on insights from B2C and B2B, and meaningful exchanges with the CX community. 

You can check out the event schedule here.

This event is in German.

The Quirk’s Events are two-day gatherings of client-side researchers and their supplier partners featuring concurrent tracks of 30-minute sessions on all aspects of marketing research. Read more about the event on the Quirks website.

At the leading international trade show, decision-makers from corporate market research and CX/customer management meet insights industry players, their exhibition stands and presentations. Read more about the event on the Succeet website.

MRMW brings together forward-thinking clients, innovative agencies and technology disruptors to discuss the latest trends and innovations driving the industry forward every year. Now more than ever, creative thinking and out-of-the-box solutions are needed. MRMW provides the answers, connections and know-how to help you excel! Read more about the event on the MRMW website.

CX Congress 2024 will be the epicenter where industry leaders and leading brands will share Insights and Learnings to transform customer service.  Adopting omnichannel strategies , maximizing personalization and capturing the authentic voice of the customer are strategic challenges that companies must address to elevate their CX to new levels of excellence. Read more on the event website.

Launched at the initiative of Communications, Marketing, and Surveys industry professionals, the Le Printemps des études tradeshow combines knowledge-intensive exhibits, conferences, meet-ups, testimonials and feedback, and expertise benchmark workshops to suit the sector’s specific requirements. Read more on the event website.

The summit is not just another gathering—it's a dynamic platform where CX and technology leaders, industry experts, and decision-makers connect to dive into the pressing issues head-on. Read more on the event website.

The Quirk’s Events are two-day gatherings of client-side researchers and their supplier partners featuring concurrent tracks of 30-minute sessions on all aspects of marketing research. Read more about the event on the Quirks website.

IIEX Europe 2025 stands as the pinnacle gathering for visionary insights professionals in Europe. This event is a beacon for research technology (resTech) innovators, brand experts, marketing leaders, and ambitious individuals aiming to elevate their careers and businesses in market research, analytics, and insights. Read more on the event website.

Representing the interests of all companies that collect, analyze and use data and predictive models as part of marketing processes and derive recommendations for action from them. Read more on the event website.

The Richmond Market Insight Forum, now in its 18th year will play host to 120 senior insight and research professionals and 60 research service providers.

The Customer Experience Conference is a global series where 100+ high-profile CX professionals and decision-makers from the DACH region and Europe come to share their expertise and meet their peers. The participants include CCXOs, VPs of CX, Heads of CX, and Directors from top global companies. Read more on the event website.

The Quirk’s Events are two-day gatherings of client-side researchers and their supplier partners featuring concurrent tracks of 30-minute sessions on all aspects of marketing research. Read more about the event on the Quirks website.

We solve IT, Marketing and HR challenges by connecting high-profile executives with peers and solution providers that are committed to achieving measurable results. Read more on the event website.

The Shift/CX Conference is the annual event of the CX community. Since 2018, it has offered a valuable exchange of experiences for practitioners and experts on customer experience (r)evolution - the shift towards more customer and experience orientation in marketing, sales and service. Read more on the event website.