About us
Caplena was born out of the mission to empower any research team to uncover deep insights from open-ended feedback.
Meet our team
Caplena is an Augmented Intelligence solution with *humans* in the loop. In our case, those humans are an international team of geeks, musicians & bouldering aficionados who share the same passion: data analysis. Caplena is powered by individuals who are different in their own ways, passionate about what they do, and ready to make a positive impact with our AI-powered solution.
Maurice Gonzenbach
Co-Founder
Pascal de Buren
Co-Founder
Misel Marusic
Business Development
Aleksander Kalamus
Front-end developer
Sheila Bugal
Marketing
Nicholas Menzies
Project Manager
André Seelmann
Customer Success Manager
Onur Elibol
Frontend Engineer Lead
Yves Arnet
Head of Finance & Legal
Andrea D'Ambrosio
Head of People
Marco Milanta
NLP Research Engineer
Anna Maria Schletter
Business Development Representative
Piotr Makarewicz
Head of product design
Bogdan Hodorog
Backend Architect
Lynn Stepanenko
U.S. Sales Director
Kate Mazourik
Enterprise Client Advisor
Aykut Safak
Frontend Engineer
We are growing constantly
From rapidly growing start-ups like Joyn to Fortune 500 companies like eBay & DHL - we have managed to achieve unparalleled customer loyalty. Building on that trust and keeping innovation at the core of everything we do, it is our mission to support any insight team that analyses any kind of open-ended feedback.
Our company
Based in Zurich, Switzerland, we serve companies around the world. From global market research institutes to agile start-ups, Caplena empowers market research teams, increasing efficiency through automation and boosting quality with deep tech.
Our Story
It all began when one of the co- founders, Maurice, won the prestigious SemEval competition for his Master Thesis. He began to explore ideas in the Natural Language Processing (NLP) field with his colleague Pascal, a Machine Learning Engineer specializing in the field of Natural Language and Computer Vision.
They soon realized a gap in the industry when LINK and SKOPOS - two Market Research firms - inquired if the same technology could help them with open-ended survey coding. As it turned out, almost all firms that handle customer feedback face the same issue: too many open ends and not enough time to accurately analyze them all.
Four months later, Pascal and Maurice had completed the first prototype - and things began to take off quickly. Since its inception in the spring of 2018, Caplena has doubled the number of text responses it processes every six months, with over 50M verbatims processed to date. Today Caplena serves companies in more than 15 countries.
Four months later, Pascal and Maurice had completed the first prototype - and things began to take off quickly. Since its inception in the spring of 2018, Caplena has doubled the number of text responses it processes every six months, with over 50M verbatims processed to date. Today Caplena serves companies in more than 15 countries.