Get a live insights report
in 10 minutes
Describe your customer or employee feedback project. Then receive a custom report you can explore, based on 500
sample responses.
What you get
An interactive report you can explore, and talk to.
What's included
A showcase of our core features
Our AI will analyze the generated verbatims to surface a precise and comprehensive view of their topics, organized in a topic collection designed to be mutually exclusive (no overlap) and collectively exhaustive (no blind spot).
Verbatims are rich and nuanced. They can contain various topics and sentiments. Your report will quantify sentiment for each topic (positive-negative-neutral) to spot what is working well and what can be improved.
Your report will showcase advanced data visualization methods such as driver analyses. They help understand the "why" and prioritize decision-making based on impact.
Your report will include AI-generated summaries with recommendations for improvement based on the analysed verbatims. They help move from insights discovery to decision-making.
Chat with the AI for quick, precise answers about your project. Think of it as your personal research assistant, providing custom insights on demand.
See the benefits
Master open-ended feedback analysis without the countless hours, sweat and tears. 👇
10x
Faster time to insights.
2h
Average time to analyze 10'000 text responses.
100+
Supported languages.
"By swiftly processing and categorizing thousands of open-ended responses, Caplena helps us identify key trends and improve the overall customer experience across our European markets."
By swiftly processing and categorizing thousands of open-ended responses, Caplena helps us identify key trends and improve the overall customer experience across our European markets."
Cosmin Donose
Assistant Manager, CX Intelligence
Ready to try it out?
Tell us your use case and receive your free, interactive report today.