Make sense of customer or employee feedback.
Try and see the difference.
What if you could analyze text responses with pro-level speed and precision? We show you how, in minutes!
We'll send you a sample report, made with
synthetic responsestailored to your company and use case.
How does it work?
Fill the form and tell us what you'd like to analyze (e.g., NPS surveys, online reviews, etc.).
An LLM will generate 500 verbatims that look like your real life surveys (some call it "synthetic responses" if you like buzzwords).
Our AI analyses the generated responses.
In a few minutes, we'll send you a link to your interactive report.
Explore the data, interact, filter, segment and play around!
Get a feel for what you can achieve with Caplena
What's included
A demo of our core features
Topic modeling and analysis
Our AI will analyze the generated verbatims to surface a precise and comprehensive view of their topics, organized in a topic collection designed to be mutually exclusive (no overlap) and collectively exhaustive (no blind spot).
Sentiment analysis for each topic
Verbatims are rich and nuanced. They can contain various topics and sentiments. Your report will quantify sentiment for each topic (positive-negative-neutral) to spot what is working well and what can be improved.
Advanced visualizations
Your report will showcase advanced data visualization methods such as driver analyses. They help understand the "why" and prioritize decision-making based on impact.
Precise recommendations
Your report will include AI-generated summaries with recommendations for improvement based on the analysed verbatims. They help move from insights discovery to decision-making.
See the benefits
Master open-ended feedback analysis without the countless hours, sweat and tears. 👇
10x
Faster time to insights.
2h
Average time to analyze 10'000 text responses.
100+
Supported languages.
“By swiftly processing and categorizing thousands of open-ended responses, Caplena helps us identify key trends and improve the overall customer experience across our European markets."
By swiftly processing and categorizing thousands of open-ended responses, Caplena helps us identify key trends and improve the overall customer experience across our European markets."
Cosmin Donose
Assistant Manager, CX Intelligence
Ready to try it out?
Get it within minutes
We'll send you a personalized report, made with
synthetic responsestailored to your company and use case.