All our webinars are here

Join our webinars to pick up our favorite tips, learn best practices, and keep up with the latest product updates — all tailored for busy insight teams.

CX Insights from 85 DACH Banks: An analysis of 16K Mobile Banking App Reviews

Following the launch of our Banking Apps CX Insights Report for DACH, we’re taking you behind the scenes! Discover insights and trends from over 16,000 mobile app reviews across 85 banks.

Oct 8, 2025, 09:00 AM
Use Cases

Smart Columns: Your New Superpower ✨

Join André (Customer Success Specialist) and Pascal (Co-Founder & Co-CEO) as they introduce one of our latest game-changing features: smart columns.

Jul 9, 2025, 02:00 PM
Product Updates

Analyze surveys + online reviews for unified intelligence

Do you understand your customer feedback but lack the competitor angle? Or do you analyze online reviews and customer satisfaction surveys but struggle to connect the dots between them?

May 7, 2025, 09:00 AM
Use Cases

Introducing Caplena 3.0 - Join us for an action-packed guided tour

Caplena 3.0 is here, and we’re excited to show you all our new features and improvements! Join us for a dynamic, hands-on tour through the latest version of Caplena.

Jan 29, 2025, 03:00 PM
Product Updates

AI Transformation of Market Research

AI is revolutionizing Market Research — from recruiting to insights and beyond. Meet three Swiss innovators redefining every stage: panel → data collection → analysis.

Sep 23, 2025, 09:00 AM
Platform

Q2 Product Update 2025

Join Aliona and André for a walkthrough of Caplena’s latest updates packed with new features, real-world use cases, and expert tips to boost your analysis.

Jun 11, 2025, 02:00 PM
Product Updates

Q1 Product Update 2025

Discover Caplena 3.0 with André and Barbara and explore new Insights Elements like Net Sentiment Score, Topic Breakout, and Driver Analysis.

Apr 2, 2025, 02:00 PM
Product Update

Ask us anything about Caplena V3

Caplena V3 is almost here! Join Co-Founder Pascal de Buren and Head of Customer Success André Seelmann for an AMA-style session and a quick tour of V3’s new capabilities.

Dec 11, 2024, 03:00 PM
AMA

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We chose Caplena because they are the frontrunners when it comes to AI. The intuitiveness of the platform and its customization capabilities were key factors for us.

Niklas Melchior

Customer Insights Expert

Niklas Melchior