Take a closer look at the features.

Set up your projects in no time by connecting a range of feedback sources such as CRM systems, survey tools, feedback tools, social media platforms, or standalone files. No need to wait on customer success or your internal engineers.

Analyze diverse languages effortlessly in one project, ensuring consistent & comparable results over different regions and countries. The AI natively supports more than 30 languages. Built-in DeepL and Google Translate integrations expand that number to over 100.

Automatically anonymize text on import to ensure no PII are inadvertently shared. Our platform is GDPR compliant and SOC 2 Type II certified.

Let our powerful topic discovery identify the most relevant themes and ensure that your topic collection is MECE* through LLMs and advanced statistics. Stay in control by adapting or adding themes and topics to your liking.

* MECE: Mutually exclusive, conclusively exhaustive. Meaning that the algorithm ensures that your topics don’t overlap and in their entirety cover all relevant areas.

Leverage quantification-optimized LLMs to analyze themes and topic-level sentiment.

Fine-tune the models to make sure the AI understands the context of your industry and use-case. Move past gameable metrics like accuracy and rely on scientifically validated ones that enable you to trust the AI’s results.

Combine the analysis results of your unstructured text with quantitative variables to understand the full story. Explain differences in satisfaction across segments with the root causes revealed in open-ended texts.

Discover statistically significant changes over time, correlations between topics, the true drivers of satisfaction, and other insights once reserved for large, specialized teams. Visualize and share the insights with your stakeholders through customizable and shareable reports.

Chat with the AI for quick, precise answers about your project. Think of it as your personal research assistant, providing custom insights on demand.

Let the platform provide you with updates on interesting developments within your project. Set alerts for specific topics and receive notifications to identify trends, patterns and sentiment shifts.