Pricing
Compare our plans and find yours
Whether you are an in-house insights or customer experience department, employee experience team in HR, consulting firm, or market research agency, we have a plan that fits your needs.
Overview
Users
Up to 3
Credits
Uploading one text comment requires one credit. This includes translations, the analysis and visualization of this text. Empty verbatims are not counted.
Up to 20k
Managed Topic Collections
Managed topic collections are handled by our customer success team. This includes topic discovery, AI fine-tuning, dashboard setup as well as maintenance of topic collections, including new topic discovery.
You may create additional, unmanaged topic collections yourself.
1
Core
AI powered topic assignments
Assign topics to open-ended & list-type feedback. Use Caplena's continuously learning AI to automate your analysis. Receive verbatim & aspect-level sentiments.
AI powered topic detection
Native support for 31 languages
AI translations (DeepL + Google Translate)
Charts, dashboards & advanced analysis
AI text summarization
Review scraping
API access
Email & Live chat support
Additional
Dedicated customer success
Live trainings
Historic training data uploads
Anonymization
White-labeling
Advanced dashboard functionalities
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Customization for Anonymization
Specific review site / platform integrations
Enterprise
For organizations with a large volume or requiring advanced features and in-depth support.
Book a call
Overview
Users
Custom
Credits
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Custom
Managed Topic Collections
Managed topic collections are handled by our customer success team. This includes topic discovery, AI fine-tuning, dashboard setup as well as maintenance of topic collections, including new topic discovery.
You may create additional, unmanaged topic collections yourself.
Custom
Core
AI powered topic assignments
Assign topics to open-ended & list-type feedback. Use Caplena's continuously learning AI to automate your analysis. Receive verbatim & aspect-level sentiments.
AI powered topic detection
Native support for 31 languages
AI translations (DeepL + Google Translate)
Charts, dashboards & advanced analysis
AI text summarization
Review scraping
API access
Email & Live chat support
Additional
Dedicated customer success
Live trainings
Historic training data uploads
3
Anonymization
White-labeling
Advanced dashboard functionalities
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Customization for Anonymization
Specific review site / platform integrations
+ Add-on
Agency
Optimized for market research agencies and consultancies, offering an adaptive pricing.
Book a call
Overview
Users
Custom
Credits
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Custom
Managed Topic Collections
Managed topic collections are handled by our customer success team. This includes topic discovery, AI fine-tuning, dashboard setup as well as maintenance of topic collections, including new topic discovery.
You may create additional, unmanaged topic collections yourself.
Core
AI powered topic assignments
Assign topics to open-ended & list-type feedback. Use Caplena's continuously learning AI to automate your analysis. Receive verbatim & aspect-level sentiments.
AI powered topic detection
Native support for 31 languages
AI translations (DeepL + Google Translate)
Charts, dashboards & advanced analysis
AI text summarization
Review scraping
API access
Email & Live chat support
Additional
Dedicated customer success
Live trainings
Historic training data uploads
+ Add-on
Anonymization
+ Add-on
White-labeling
+ Add-on
Advanced dashboard functionalities
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Customization for Anonymization
Specific review site / platform integrations
+ Add-on
Enterprise
For organizations with a large volume or requiring advanced features and in-depth support.
Book a call
Agency
Optimized for market research agencies and consultancies, offering an adaptive pricing.
Book a call
Overview
Users
Up to 3
Custom
Custom
Credits
Uploading one text comment requires one credit. This includes translations, the analysis and visualization of this text. Empty verbatims are not counted.
Up to 20k
Custom
Custom
Managed Topic Collections
Managed topic collections are handled by our customer success team. This includes topic discovery, AI fine-tuning, dashboard setup as well as maintenance of topic collections, including new topic discovery.
You may create additional, unmanaged topic collections yourself.
1
Custom
Core
AI powered topic assignments
Assign topics to open-ended & list-type feedback. Use Caplena's continuously learning AI to automate your analysis. Receive verbatim & aspect-level sentiments.
AI powered topic detection
AI translations (DeepL + Google Translate)
Charts, dashboards & advanced analysis
AI text summarization
Review scraping
API access
Email & Live chat support
Additional
Dedicated customer success
Live trainings
Historic training data uploads
3
+ Add-on
Anonymization
+ Add-on
White-labeling
+ Add-on
Advanced dashboard functionalities
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Customization for Anonymization
Specific review site / platform integrations
+ Add-on
+ Add-on