About MCPs 🤖
The Model Context Protocol (MCP) is an open standard by Anthropic that lets AI tools connect directly to external data sources. Caplena supports MCP, enabling Claude and other MCP-compatible clients to query your feedback projects in real time from your existing workflow.

Benefits of the MCP integration 🚀

• Query customer feedback in natural language from your AI tool of choice

• Combine feedback insights with documents, emails, and spreadsheets

• Generate reports, slide decks, and summaries powered by real data

• Raise tickets in Jira or any tool when issues emerge

• Caplena's Insight Agent handles analysis while you focus on decisions

• Works with Claude, Codex, and any MCP-compatible client

• No need to switch tools or log into Caplena

How it works 🧩

1. Enable MCP in Caplena via Settings → Integrations

2. Copy the MCP URL and add it as a custom connector in Claude (or another AI client)

3. Authorize Claude to access your Caplena projects

4. Ask Claude questions about your feedback data and use the data to power your workflows.