Forsta + Caplena

Turn Forsta survey responses into structured insights, automatically.

Forsta + Caplena

Forsta + Caplena

About Forsta đź“‹
Decipher is a leading survey platform, part of the Forsta research and experience suite. It combines survey authoring with robust data management, making it a go-to tool for market research agencies and enterprise CX programs worldwide.


Benefits of the Forsta + Caplena integration 🚀

  • Import Forsta survey responses into Caplena automatically, including open-ended text and scores

  • Always-on analysis: new responses synced and processed continuously

  • Build topic collections per survey program, with full control and flexibility

  • Compare results across surveys, waves, and external data sources

  • Ask any question about your survey data with Caplena's Insight Agent

  • Spot topic trends and sentiment shifts with automated Alerts and Digests

  • Share findings via dashboards, role-based views, and Slack/Teams integrations


How it works đź§©

  1. Go to Account Settings → Integrations and connect your Decipher account

  2. Enter your Decipher API key and instance URL

  3. Navigate to Projects → Import Data and select Decipher

  4. Configure import settings and enable sync to keep data up to date

Your Decipher data deserves deeper analysis

Caplena adds a feedback intelligence layer on top of Forsta, turning open-ended survey responses into structured topics, trends, and insights your whole team can act on.