About Google Maps 💁
Google Maps lets visitors leave reviews to share their experience with a business. Caplena lets you import Google Maps reviews and analyze topics and sentiment in minutes.

Benefits of the integration 🚀

• Bring Google Maps reviews in Caplena across unlimited locations, including competitors

• Synchronize reviews continuously

• Quantify topics & sentiment at scale

• Discover actionable insights to improve customer experience

• Create interactive reports and custom views to share across teams

• Generate Alerts and Digests to stay on top of trends

• Explore your data with Insight Agent, from quick questions to deep dives

How to connect Google Maps reviews to Caplena 🧩

• Add your locations

• Set a start date or import limit

• Verify and import

• Keep the integration synced for new Google Maps reviews to import automatically, or disable for one-off analysis