Introducing Caplena 3.0 - Join our webinar on January 29 for an action-packed guided tour 🚀
Stay on top of news and best practices.
New brand identity, new chapter
Company
Caplena Secures €3M Pre-Series A Funding Round
Company
Caplena & ChatGPT: A Comparison in Text Analysis and Topic Assignment
AI & NLP
Setting Our Course: Discovering Caplena’s Core Values
Company
The Top 5 Customer Feedback Tools in 2022
Customer Experience
Top 10 Black Friday Products You Didn’t Know You Needed
Other
3 Reasons Why Open-Ended Feedback Is Important
Feedback Analysis
Customer Review Champion: Adidas vs Nike
Feedback Analysis
Five Guys’ Marketing Strategy: A Customer Review Analysis
Feedback Analysis
A Stoic Breakdown: Sentiment Analysis
AI & NLP
How to Collect Surveys and Conduct Feedback Analysis in 1 Day
Feedback Analysis
6 Things That Make Christmas Markets so Irresistibly Christmassy
Feedback Analysis
Everything You Need to Know About The Job Market After Covid 🦠
Feedback Analysis
Chart of the Month: Relationship Chart 🧑🤝🧑
Feedback Analysis
Datasets for Getting Started in Text Analytics
Customer Experience
What Really Is Machine Learning?
AI & NLP
Chart of the Month: Driver Chart
Customer Experience
3 Easy Steps to Analyze Survey Responses using Caplena
Customer Experience
We Found the Best Wiener Schnitzel in Zürich
Feedback Analysis
5 Tips to Take Full Advantage of Your Text Analysis SaaS Trial
Customer Experience
Headspace vs Calm: A Comparative Analysis of Customer Reviews
Feedback Analysis
Chart of the Month: The Treemap
Customer Experience
Analyzing Netflix Open-Ended Feedback: A 3½-Step Video Tutorial
Feedback Analysis
Using Artificial Intelligence for Open-Ended Text Analysis
AI & NLP
Getting to Fully Automated Tracker Evaluation
Customer Experience
How to Design a Meaningful Codebook in 6 Easy Steps
Feedback Analysis
Coop Case Study: Getting Actionable Insight From Mass Feedback Analysis
Customer Experience
Using Customer Feedback Tools to Close the Loop
Customer Experience
Customer Surveys: Open-Ended vs. Multiple-Choice Questions
Customer Experience
A Definitive Guide to Augmented Intelligence
AI & NLP
10 Useful Customer Feedback Categories to Help Give You Valuable New Insight
Customer Experience
A 2-Question Customer Survey: Yes, It Really Works
Customer Experience
Exploring Natural Language Processing to Categorize Feedback
AI & NLP
5 Ways to Effectively Measure and Utilize NPS
Customer Experience
How to Ask for Customer Feedback – And Get an Honest Response
Customer Experience