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Learn how great teams get great results with Caplena

From small businesses to large enterprises, Caplena helps teams around the world achieve their biggest goals, faster.
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Brack
Transforming Feedback into Action: BRACK.CH and Caplena
Ikea tim
IKEA
IKEA boosts customer satisfaction worldwide by leveraging Caplena's AI to automate and refine feedback analysis.
Lufthansa
Navigating the Skies of Customer Feedback
DHL
Following the acquisition of Greyhound, FlixBus leveraged their VoC feedback for operational excellence.
DHL
By leveraging Caplena, DHL Group has redefined its employee feedback and engagement approach.
Beiersdorf
Caplena and Beiersdorf Win the 2023 Innovation Award!
Miro's Lisa
Watch as Lisa Knowles from Miro shares how Caplena has transformed their data analysis process
Teufel
How Teufel Audio Turned up the Volume on Customer Satisfaction With Caplena.
England rugby
Hear what Tory, England Rugby's very own Insights Manager has to say about Caplena.
Swisscom's Simon
Hear out what Simon, Swisscom's Project Manager of Market & Customer research has to say about Caplena.
Factworks
Factworks has been able to cut the turnaround time on their open-ended analyses in half.
Joyn
Thanks to Caplena, Joyn understands its users' needs & pain points like few other companies do.
Dr. Schar
Through Caplena Dr. Schär was able to enhance the skills of their team, amplifying their role as enablers and advisors.
Link Institut
Within two weeks from start to finish LINK & Coop were able to complete the entire project of analyzing the quarterly feedback.
CX.AI
An insight company doubles its revenue, by tapping into Caplena’s API.
IWD Market Research
How to grow with a brand-new AI-based service while strengthening image as an innovative agency.
Tegut hero
Through Caplena, tegut was able to easily analyse all forms of user feedback from surveys & online reviews across all 300 stores.

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Our customers range from freelancers to Fortune 500 companies.
The text analytics tool of choice for 100+ companies in 15+ countries.
Over 50 million responses analyzed since 2018, with 120 new projects added each week.
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