Transactional CX

Deep insights from your customer feedback tracked consistently over time
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Insights
Transactional CX

Read few, gain insights from thousands of verbatims

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Effortlessly analyze up to millions of verbatims per year.
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Get actionable insights with a consistent analysis over time.
Transactional CX

Identify meaningful and actionable topics, not just keywords

generated by:
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AI analyzing your responses.
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Curated templates.
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Re-using codebooks from similar projects.
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Uploading your own codebook.
Auto learning
Brand management
Transactional CX

Identify drivers of satisfaction

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Find key issues to fix to improve the overall rating.
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Slice and dice with customer metadata (country, customer segment, etc.)
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Monitor drivers over time using our share-able dashboards.
Features
See which topics are on top of your customers' minds,
then dig into the why and share your insights.
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