Transactional CX
Deep insights from your customer feedback tracked consistently over time
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Transactional CX
Read few, gain insights from thousands of verbatims
Effortlessly analyze up to millions of verbatims per year.
Get actionable insights with a consistent analysis over time.
Transactional CX
Identify meaningful and actionable topics, not just keywords
generated by:
AI analyzing your responses.
Curated templates.
Re-using codebooks from similar projects.
Uploading your own codebook.
Transactional CX
Identify drivers of satisfaction
Find key issues to fix to improve the overall rating.
Slice and dice with customer metadata (country, customer segment, etc.)
Monitor drivers over time using our share-able dashboards.
