Hi, welcome to

Caplena’s Blog

02 Sep, 2021

What Really Is Machine Learning?

Did you ever get burned by a hot object as a child and vow never to make the same mistake again? That was a critical moment of learning. Through a variety of experiences, we develop and become better at navigating the world…

Read more

AI for text analysis
31 Aug, 2021

Chart of the Month: Driver Chart

Driver Scatter Analysis is a method for measuring a code’s influence on customer satisfaction (NPS/CSAT). On the Driver Chart, you can see immediately which issues “count” and where to focus your efforts. Like the relationship chart, If you want to…

Read more

text analysis tutorials

3 Easy Steps to Analyze Survey Responses using Caplena🕵️

Today, we will take you through the three steps required to evaluate your open texts survey responses with the help of Caplena, the market-leading text analysis tool! “What Features/Practices Annoy You The Most About Apps/Websites?” We asked 800 contestants this…

Read more

text analysis tutorials

We Found the Best Wiener Schnitzel in Zürich

Among Europe’s favorites. Vienna’s pride. The Wiener Schnitzel is special and cherished around the world. But beware of imposter Schnitzels. “What other Schnitzels?” may you ask. These include the Frakh Pané from Egypt, the Tonkatsu from Japan, and the Parmo from the…

Read more

categorizing feedback
26 Aug, 2021

5 Tips to Take Full Advantage of Your SaaS Trial

Are you ready to learn how to take full advantage of your FREE Caplena SaaS trial? Read below to learn how to use Caplena’s trial feature to the fullest extent! Maybe you want to learn more about how Caplena uses…

Read more

text analysis tutorials
24 Aug, 2021

Chart of the Month: The Treemap

Having uploaded and processed your data to Caplena – what’s next? Text analysis is most effective when it explains key points through graphs, for example, using the relationship chart, understanding the driver chart, and analyzing the treemap! 🚀  What is…

Read more

text analysis tutorials