Are you ready to learn how to take full advantage of your FREE Caplena SaaS trial? Read below to learn how to use Caplena’s trial feature to the fullest extent! Maybe you want to learn more about how Caplena uses…
Are you ready to learn how to take full advantage of your FREE Caplena SaaS trial? Read below to learn how to use Caplena’s trial feature to the fullest extent! Maybe you want to learn more about how Caplena uses…
I invite you to take a deep breath, get in the right headspace, be calm….. For a moment, think about balance – what does it mean to you? Have you considered Zen-ing up your life before 🧘? In today’s review, we compare…
Having uploaded and processed your data to Caplena – what’s next? Text analysis is most effective when it explains key points through graphs, for example, using the relationship chart, understanding the driver chart, and analyzing the treemap! 🚀 What is…
This tutorial is all about getting your hands dirty 👨🎨: We’ll take you through every step required to evaluate your open texts with the help of AI. If you follow the 3 required steps described in the guide below in all detail, it will take you approximately 45 minutes to get to achieve these results.
When it comes to open-ended text analysis, you need a partner that helps you save time and money. You need artificial intelligence.
Automated trackers help you gain valuable insights into KPI’s, open-ended feedback, and more. In this article, we take a look at how to use this powerful strategy.
Wondering how to create a meaningful codebook that will generate actionable results for your business? Here’s how in 6 steps.
Retailers have the challenge of analyzing mass amounts of customer feedback. Learn how Swiss retailer Coop completed this effectively and efficiently.
Following up on customer feedback is a critical part of getting the most out of your NPS process. Here’s how to close the loop.