Review analysis

Understand what customers say about your product online in minutes instead of days
Get started Arrow Right icon hero-mask
Integrations
Review analysis

Effortlessly pull reviews from a variety of sources

Including:
Checkbox Marked Circle Outline icon
Google Reviews
Checkbox Marked Circle Outline icon
Apple App Store
Checkbox Marked Circle Outline icon
G2
Checkbox Marked Circle Outline icon
Capterra
and many others...
Review analysis

Gain a quick overview

Checkbox Marked Circle Outline icon
Let our AI automatically discover key topics in your reviews.
Checkbox Marked Circle Outline icon
Leverage curated templates.
Checkbox Marked Circle Outline icon
Get instant overview of frequent topics and sentiment.
Auto learning
Brand management
Review analysis

Identify drivers of satisfaction

Checkbox Marked Circle Outline icon
Discover which topics drive the rating.
Checkbox Marked Circle Outline icon
Find key issues to fix to improve the overall rating.
Checkbox Marked Circle Outline icon
Monitor drivers over time using our share-able dashboards.
Features
See which topics are on top of your customers' minds,
then dig into the why and share your insights.
Caplena features Arrow Right icon