Pricing

Compare our plans and find yours

Whether you are an in-house insights or customer experience department, employee experience team in HR, consulting firm, or market research agency, we have a plan that fits your needs.
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Ebay
Factworks
Miele
DHL
Swisscom
Team
For smaller teams looking for a way to quickly turn feedback into insights.
Book a call
Overview
Users
Up to 3
Credits
Uploading one text comment requires one credit. This includes translations, the analysis and visualization of this text. Empty verbatims are not counted.
Up to 20k
Managed Topic Collections
Managed topic collections are handled by our customer success team. This includes topic discovery, AI fine-tuning, dashboard setup as well as maintenance of topic collections, including new topic discovery. You may create additional, unmanaged topic collections yourself.
1
Core
AI powered topic assignments
Assign topics to open-ended & list-type feedback. Use Caplena's continuously learning AI to automate your analysis. Receive verbatim & aspect-level sentiments.
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AI powered topic detection
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Native support for 31 languages
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AI translations (DeepL + Google Translate)
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Charts, dashboards & advanced analysis
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AI text summarization
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Review scraping
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API access
Checkbox Marked Circle icon
Email & Live chat support
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Additional
Dedicated customer success
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Live trainings
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Historic training data uploads
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Anonymization
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White-labeling
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Advanced dashboard functionalities
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
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Customization for Anonymization
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Specific review site / platform integrations
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Enterprise
For organizations with a large volume or requiring advanced features and in-depth support.
Book a call
Overview
Users
Custom
Credits
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Custom
Managed Topic Collections
Managed topic collections are handled by our customer success team. This includes topic discovery, AI fine-tuning, dashboard setup as well as maintenance of topic collections, including new topic discovery. You may create additional, unmanaged topic collections yourself.
Custom
Core
AI powered topic assignments
Assign topics to open-ended & list-type feedback. Use Caplena's continuously learning AI to automate your analysis. Receive verbatim & aspect-level sentiments.
Checkbox Marked Circle icon
AI powered topic detection
Checkbox Marked Circle icon
Native support for 31 languages
Checkbox Marked Circle icon
AI translations (DeepL + Google Translate)
Checkbox Marked Circle icon
Charts, dashboards & advanced analysis
Checkbox Marked Circle icon
AI text summarization
Checkbox Marked Circle icon
Review scraping
Checkbox Marked Circle icon
API access
Checkbox Marked Circle icon
Email & Live chat support
Checkbox Marked Circle icon
Additional
Dedicated customer success
Checkbox Marked Circle icon
Live trainings
Checkbox Marked Circle icon
Historic training data uploads
3
Anonymization
Checkbox Marked Circle icon
White-labeling
Close icon
Advanced dashboard functionalities
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Checkbox Marked Circle icon
Customization for Anonymization
Checkbox Marked Circle icon
Specific review site / platform integrations
+ Add-on
Agency
Optimized for market research agencies and consultancies, offering an adaptive pricing.
Book a call
Overview
Users
Custom
Credits
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Custom
Managed Topic Collections
Managed topic collections are handled by our customer success team. This includes topic discovery, AI fine-tuning, dashboard setup as well as maintenance of topic collections, including new topic discovery. You may create additional, unmanaged topic collections yourself.
Close icon
Core
AI powered topic assignments
Assign topics to open-ended & list-type feedback. Use Caplena's continuously learning AI to automate your analysis. Receive verbatim & aspect-level sentiments.
Checkbox Marked Circle icon
AI powered topic detection
Checkbox Marked Circle icon
Native support for 31 languages
Checkbox Marked Circle icon
AI translations (DeepL + Google Translate)
Checkbox Marked Circle icon
Charts, dashboards & advanced analysis
Checkbox Marked Circle icon
AI text summarization
Checkbox Marked Circle icon
Review scraping
Checkbox Marked Circle icon
API access
Checkbox Marked Circle icon
Email & Live chat support
Checkbox Marked Circle icon
Additional
Dedicated customer success
Close icon
Live trainings
Checkbox Marked Circle icon
Historic training data uploads
+ Add-on
Anonymization
+ Add-on
White-labeling
+ Add-on
Advanced dashboard functionalities
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Checkbox Marked Circle icon
Customization for Anonymization
Checkbox Marked Circle icon
Specific review site / platform integrations
+ Add-on
Team
For smaller teams looking for a way to quickly turn feedback into insights.
Book a call
Enterprise
For organizations with a large volume or requiring advanced features and in-depth support.
Book a call
Agency
Optimized for market research agencies and consultancies, offering an adaptive pricing.
Book a call
Overview
Users
Up to 3
Custom
Custom
Credits
Uploading one text comment requires one credit. This includes translations, the analysis and visualization of this text. Empty verbatims are not counted.
Up to 20k
Custom
Custom
Managed Topic Collections
Managed topic collections are handled by our customer success team. This includes topic discovery, AI fine-tuning, dashboard setup as well as maintenance of topic collections, including new topic discovery. You may create additional, unmanaged topic collections yourself.
1
Custom
Close icon
Core
AI powered topic assignments
Assign topics to open-ended & list-type feedback. Use Caplena's continuously learning AI to automate your analysis. Receive verbatim & aspect-level sentiments.
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
AI powered topic detection
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Native support for 31 languages
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
AI translations (DeepL + Google Translate)
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Charts, dashboards & advanced analysis
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
AI text summarization
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Review scraping
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
API access
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Email & Live chat support
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Additional
Dedicated customer success
Close icon
Checkbox Marked Circle icon
Close icon
Live trainings
Close icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Historic training data uploads
Close icon
3
+ Add-on
Anonymization
Close icon
Checkbox Marked Circle icon
+ Add-on
White-labeling
Close icon
Close icon
+ Add-on
Advanced dashboard functionalities
Includes the option to set a global password for dashboards, adding links and embedding images (through the customer success team).
Close icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Customization for Anonymization
Close icon
Checkbox Marked Circle icon
Checkbox Marked Circle icon
Specific review site / platform integrations
Close icon
+ Add-on
+ Add-on

Not sure which plan is right for you?

Book a call