Whether you are a brand-side Insights or CX department, an employee experience team in HR, a market research or a consulting firm, we have a plan tailored for you.
Overview |
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Users Up to 3 Custom Custom |
Credits Up to 20k 20k+ 20k+ |
Unlimited projects and topic collections |
Assisted analysis (performed for you by Caplena) 1 Custom Custom |
AI |
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AI topic detection (LLM statistical topic modeling) |
AI topic assignment / coding |
Insights chat (Chat interface to deep-dive into results) |
AI summarization |
Multilingual analysis in 100+ languages |
Translation through Google Translate |
Translation through DeepL |
Driver analysis (Understand how strongly topics impact your satisfaction score) |
Anonymization Add-on |
Data import |
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File-based upload |
Advanced filetypes (SPSS) |
Integrations (online reviews, survey tools) |
API |
Custom review site integrations Add-on Add-on |
Reports |
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Reports |
Report sharing with password |
Corporate branding |
Alerts |
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Regular autodigest |
Personalized alerts including alerts on significant changes |
Customer success |
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Live training |
Email & live support |
Historic training data uploads |
Dedicated customer success |