The Shift/CX Conference Week is the annual event of the Shift/CX platform. From March 10 to 14, 2025, the conference week will offer various themed days focused on optimizing customer experience management approaches.
You can find additional information here.
This event is in German.
The Quirk’s Events are two-day gatherings of client-side researchers and their supplier partners featuring concurrent tracks of 30-minute sessions on all aspects of marketing research. Read more about the event on the Quirks website.
The annual forum for CX strategy and design is back, exploring how to anchor a company-wide CX strategy, the role of CX in transformation, and how to create brand experiences based on core values. The forum will feature inspiring keynotes, interactive workshops, hands-on insights from B2C and B2B, and meaningful exchanges with the CX community.
You can read more about the event here.
This event is in German.
Virtual Summits are multi-day events that bring together industry leaders, experts, and practitioners in the fields of research, data analytics and consumer insights.
You can read more about this event here.
At the leading international trade show, decision-makers from corporate market research and CX/customer management meet insights industry players, their exhibition stands and presentations. Read more about the event on the Succeet website.
Join us for an exclusive demo of Caplena 3.0 and other leading providers. Witness firsthand the latest developments in research and analytics tools, ask questions and discover how these tools can work for your own projects.
AI is everywhere, but how can one trusts its output? Watch the replay of "Safe AI - Validating and communicating AI open-end analysis results", where we explore strategies for employing AI safely while fostering internal trust within organizations.
We joined a series of insightful webinars from fellow AI research platforms and industry experts. Watch the replay to discover our 5 Expert Tips to Master Open-Ended Feedback Analysis in 2025.
Caplena 3.0 is here, and we invite you to watch our hands on tour. Our co-founder Maurice Gonzenbach and team walked through all the key updates and demonstrated how they can supercharge your insights process.
MRMW brings together forward-thinking clients, innovative agencies and technology disruptors to discuss the latest trends and innovations driving the industry forward every year. Now more than ever, creative thinking and out-of-the-box solutions are needed. MRMW provides the answers, connections and know-how to help you excel! Read more about the event on the MRMW website.
CX Congress 2024 will be the epicenter where industry leaders and leading brands will share Insights and Learnings to transform customer service. Adopting omnichannel strategies , maximizing personalization and capturing the authentic voice of the customer are strategic challenges that companies must address to elevate their CX to new levels of excellence. Read more on the event website.
Launched at the initiative of Communications, Marketing, and Surveys industry professionals, the Le Printemps des études tradeshow combines knowledge-intensive exhibits, conferences, meet-ups, testimonials and feedback, and expertise benchmark workshops to suit the sector’s specific requirements. Read more on the event website.
The summit is not just another gathering—it's a dynamic platform where CX and technology leaders, industry experts, and decision-makers connect to dive into the pressing issues head-on. Read more on the event website.
The Quirk’s Events are two-day gatherings of client-side researchers and their supplier partners featuring concurrent tracks of 30-minute sessions on all aspects of marketing research. Read more about the event on the Quirks website.
IIEX Europe 2025 stands as the pinnacle gathering for visionary insights professionals in Europe. This event is a beacon for research technology (resTech) innovators, brand experts, marketing leaders, and ambitious individuals aiming to elevate their careers and businesses in market research, analytics, and insights. Read more on the event website.
Representing the interests of all companies that collect, analyze and use data and predictive models as part of marketing processes and derive recommendations for action from them. Read more on the event website.
The Richmond Market Insight Forum, now in its 18th year will play host to 120 senior insight and research professionals and 60 research service providers.
The Customer Experience Conference is a global series where 100+ high-profile CX professionals and decision-makers from the DACH region and Europe come to share their expertise and meet their peers. The participants include CCXOs, VPs of CX, Heads of CX, and Directors from top global companies. Read more on the event website.
The Quirk’s Events are two-day gatherings of client-side researchers and their supplier partners featuring concurrent tracks of 30-minute sessions on all aspects of marketing research. Read more about the event on the Quirks website.
We solve IT, Marketing and HR challenges by connecting high-profile executives with peers and solution providers that are committed to achieving measurable results. Read more on the event website.
The Shift/CX Conference is the annual event of the CX community. Since 2018, it has offered a valuable exchange of experiences for practitioners and experts on customer experience (r)evolution - the shift towards more customer and experience orientation in marketing, sales and service. Read more on the event website.